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The One Stop Service (OSS) is an online facilitation mechanism that seeks to bring relevant government agencies together, coordinated and streamlined, to provide efficient and transparent services to domestic and foreign investors. Many countries around the world have established similar centres to centralize the execution of a number of regulatory, compliance, and value-added services through a single physical or virtual location. The purpose of the OSS is to provide investors with a single place for applying and obtaining necessary approvals for different licenses and permits required for investment in the country.
These electronic investor’s services shall entirely be automated, paperless, and cashless. Specifically, all services shall be requested and rendered electronically via an online platform; all required supporting documents shall be transmitted, stored, and processed in electronic format; all applications shall be signed electronically; and all required official payments shall be made electronically in real time. The OSS shall be owned, operated, and regulated by BIDA. Its implementation shall adopt a service-oriented architecture that allows it to interface with already existing independent electronic systems of other participating agencies. The OSS shall ultimately serve as a single window and the only point of contact between the Government of Bangladesh (GoB) and investors. It shall comprise the following components:
Please enter your registered email address and submit.
The One Stop Service (OSS) system is web-based application for investors. This service is entirely automated, paperless and cashless. Specifically, this service shall be requested and rendered electronically via the OSS online platform; all required supporting documents shall be transmitted, stored, and processed in electronic format; all applications shall be signed electronically; and all required official payments shall be made electronically in real time in that cases the sign up mandatory.
Video tutorial for using the system : https://youtu.be/jsdi3MO__hU
After successfully submission of any application, user can get the current
duly submitted application. This action can be seen from the status option:
Submitted: The stage means that you have submitted successfully.
Verified: The stage belongs that your application has been successfully reviewed by BIDA.
Approved: The stage belongs that you submission has been already got the approval. You will get an auto generated e‐mail to your authorize person’s e‐mail address also it to be send to concern stockholder with approval copy.
Shortfall: The stage means that you have submitted your application with required information and BIDA have already reviewed the application but considered the application as shortfall due to some information or documents mismatch or not uploaded correctly. In this stage you will also get an e‐mail from BIDA as shortfall. You can see the remarks of shortfall the top side of the application. If it is information mismatch you are able to edit the application and re-submit.
Discard: The stage belongs that you have submitted your application with such type of information that cannot be considered as realistic or have not existence of your provided information or completed your application with garbage data. BIDA has right to drop your submission request if found any thing seems like that.
Rejected: The stage belongs that you have submitted your application with such type of information that cannot be considered as realistic. BIDA has right to reject your application for any false submission.
You can contact directly to the respective officer where your application is
currently under process. You can see the serving desk on your user there is
the current desk officer name and designation. For general purpose information,
can contact the below during office hour:
Call center no.: +8809678771353
For more information please visit: http://www.bida.gov.bd
Help Desk Operating Hours
Business Automation Ltd. provides technical support for this
You can contact with the respective officer for your necessary technical support
during office hour.
Call center no.: +8809678771353
Online Support portal: http://support.batworld.com