Public Service Performance Data
Streamlined Investment with the BIDA One-Stop Service Platform
The One-Stop Service (OSS) platform simplifies the entire investment process, from application submission to final approval. It integrates services from 35 government agencies, 12 banks, and 5 chamber associations, offering over 133 services for business organizations. This comprehensive platform meets all investor needs efficiently.
Investors can effortlessly submit their applications and required documents through the user-friendly OSS portal. Upon submission, applications are automatically directed to the relevant agencies for swift and accurate processing. The system also notifies the appropriate agency about payments, enabling authorities to promptly begin processing applications. Investors receive real-time updates on their application's status through the BIDA OSS portal. Once approved, essential documents can be directly downloaded from the portal, making the process seamless and transparent Read More
Through the user-friendly OSS portal, investors can effortlessly submit applications and required documents. Once submitted, the application is automatically routed to the relevant agency for processing, ensuring efficiency and accuracy.
Operating under a Build, Operate, and Transfer (BOT) model, the OSS platform is developed and managed in accordance with the One-Stop Service Rules 2020 of the OSS Act. It is widely regarded as the best platform of its kind in Bangladesh, offering investors a seamless, efficient, and transparent experience.
The platform fosters effective coordination between agencies, minimizing delays and eliminating the need for repetitive submissions. Investors are kept informed with real-time updates and notifications, allowing them to monitor their application’s progress at every stage. Additionally, the OSS platform tracks service quality and ensures compliance with Service Level Agreements (SLA), guaranteeing timely delivery and high service standards.
As of December 2024, the OSS platform has successfully facilitated over 170,390 services for 14,810 organizations. It has earned an impressive 4.5-star rating out of 5, based on 75,000 feedback. Once approved, investors can easily download essential certificates, permits, or licenses directly from the portal, ensuring a smooth, transparent, and hassle-free process.
We encourage all investors to utilize the OSS platform for obtaining government permits and licenses. By leveraging this platform, you not only simplify your business setup process but also contribute to creating a more efficient and business-friendly environment in Bangladesh. Your participation plays a vital role in enhancing the ease of doing business and driving the nation’s continued growth and development.
About BIDA
The Bangladesh Investment Development Authority (BIDA) is the apex government agency responsible for promoting and facilitating both domestic and foreign investment in Bangladesh. Established in 2016 through the merger of the Board of Investment (BOI) and the Privatization Commission, BIDA operates under the Chief Adviser's Office. Its strategic role is pivotal in driving the nation's economic growth and achieving long-term investment and development goals.
Key Objectives and Mandates
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Investment Promotion
BIDA works to position Bangladesh as a leading investment destination by showcasing the country's advantages, including its strategic location, competitive workforce, and rapidly expanding domestic market
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Facilitation of Investment
Through a one-stop service (OSS) platform, BIDA streamlines business processes by offering simplified procedures for business setup, licensing, and regulatory approvals.
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Policy Advocacy
BIDA shapes and advocates for investment-friendly policies, aiming to eliminate bureaucratic hurdles and improve the ease of doing business in Bangladesh.
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Private Sector Development
By promoting public-private partnerships (PPP) and fostering entrepreneurship, BIDA contributes significantly to enhancing private-sector-led growth.
Core Services and Functions
BIDA provides a wide range of services to investors at different stages of their investment journey:
- Pre-Investment Counseling: Guidance for potential investors, offering detailed information on investment opportunities and regulatory frameworks.
- Project Registration and Approval: Facilitates the registration and approval of domestic, foreign, and joint-venture industrial projects.
- Establishment Support: Assists in setting up branch, liaison, or representative offices.
- Visa and Work Permit Facilitation: Issues recommendations for visas and work permits for foreign nationals.
- Utility Connections and Industrial Plots: Helps investors secure utility connections (electricity, gas, water, telecom) and industrial plots
- Royalty and Technical Assistance Approvals: Approves remittances related to royalties, technical know-how, and assistance fees.
- Capital Machinery and Raw Material Facilitation: Eases the import of capital machinery and raw materials.
- Foreign Loans and Supplier Credit: Approves foreign loans, supplier credits, and PAYE schemes
- Aftercare Services: Offers ongoing support to ensure the smooth operation of investments.
Please visit BIDA website http://bida.gov.bd to learn further information
Contact Us
Support from home will be ensure Sunday to Thursday: 9:00am-5:00pm Friday & Saturday: Closed All Govt. Holiday: Closed