To introduce smooth services to the investors we have taken the following action for better
service delivery maintaining social distance.
Support from home will be ensure
  • Support from home will be ensure
  • Sunday to Thursday: 9:00am-5:00pm
  • Friday & Saturday: Closed
  • All Govt. Holiday: Closed
  • More Information
  • Oss Help Desk
  • Hi! We're here to answer any questions you may have.
  • Submit a ticket
Call Center

Please contact to Call Center

  • +8809678771353
Need help

Email to

  • ossbida@bidaquickserv.org
  • support@batworld.com
Support related complaint number

Support related complaint email

  • sohana@batworld.com

How can I get a verification link again?

Please enter your registered email address and submit.

Why I need to Sign-up to submit application?

The One Stop Service (OSS) system is web-based application for investors. This service is entirely automated, paperless and cashless. Specifically, this service shall be requested and rendered electronically via the OSS online platform; all required supporting documents shall be transmitted, stored, and processed in electronic format; all applications shall be signed electronically; and all required official payments shall be made electronically in real time in that cases the sign up mandatory.

Video tutorial for using the system : https://youtu.be/jsdi3MO__hU

How can I get updates on the application status?

After successfully submission of any application, user can get the current status of duly submitted application. This action can be seen from the status option:
Submitted: The stage means that you have submitted successfully.
Verified: The stage belongs that your application has been successfully reviewed by BIDA.
Approved: The stage belongs that you submission has been already got the approval. You will get an auto generated e‐mail to your authorize person’s e‐mail address also it to be send to concern stockholder with approval copy.
Shortfall: The stage means that you have submitted your application with required information and BIDA have already reviewed the application but considered the application as shortfall due to some information or documents mismatch or not uploaded correctly. In this stage you will also get an e‐mail from BIDA as shortfall. You can see the remarks of shortfall the top side of the application. If it is information mismatch you are able to edit the application and re-submit.
Discard: The stage belongs that you have submitted your application with such type of information that cannot be considered as realistic or have not existence of your provided information or completed your application with garbage data. BIDA has right to drop your submission request if found any thing seems like that.
Rejected: The stage belongs that you have submitted your application with such type of information that cannot be considered as realistic. BIDA has right to reject your application for any false submission.

To whom should I contact for technical support?

Business Automation Ltd. provides technical support for this project. You can contact with the respective officer for your necessary technical support during office hour.
Call center no.: +8809678771353
Email: support@batworld.com
Online Support portal: http://support.batworld.com

Supervising Officer of One Stop Service (OSS) System

Jibon Krishna Saha Roy
Director
One Stop Service (OSS)
Bangladesh Investment Development Authority
Phone : +880255007217
Mobile : +8801846740822
Email : dir5.osss@bida.gov.bd